Privacy Policy

Last Updated: January 2025

1. Introduction

Perfakt Consultants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our dairy consulting services.

Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact details (email address, phone number, address)
• Company name and designation
• Project requirements and specifications
• Communication records (emails, meeting notes)
• Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Geographic location (country/city level)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide dairy consulting services, prepare proposals, and execute projects
• Communication: To respond to inquiries, send project updates, and provide customer support
• Marketing: To send newsletters, industry insights, and information about our services (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: For invoicing, accounting, and administrative purposes

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our website and conducting business (subject to confidentiality agreements)
• Project Requirements: With equipment vendors or contractors when necessary for project execution (with your consent)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfer: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure servers and encrypted data transmission
• Access controls limiting data access to authorized personnel
• Regular security assessments and updates
• Employee training on data protection practices
• Confidentiality agreements with team members and partners

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookies through your browser settings. Disabling cookies may affect some website features.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a structured format

To exercise these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill project obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Project-related documents are typically retained for 7 years after project completion as per industry standards.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Perfakt Consultants
Sarkhej Road, Ahmedabad, Gujarat
Email: info@perfaktconsultants.com
Phone: +91 76001 37771